1. Returns and exchanges within 3 days of receipt on unwashed unworn merchandise, for damaged merchandise. All returns exchanges will be paid by buyer. *FACE SHEILD/MASK sales are FINAL and cannot be returned**
2. Pre-Orders will not be refunded once the order has been received.
3. Any customized merchandise will not be refunded. The buyer is required to provide customized detail by email to email@example.com within 24hours of purchase.
4. Unless otherwise stated, merchandise and apparel will be shipped within 24-48 Business hours (monday-friday). If your In Stock Order has been combined with a pre-order, no items will be shipped until pre-order item has been received.
5. E-mail questions and concerns to firstname.lastname@example.org, will be returned within 24-48 business hours (monday-friday) only.
6. Designer in stock purchases (these items are shipped directly from our designers not on hand in our store), please allow 3-5 business days for order processing.
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